Privacy Policy
Last updated: August 21, 2026
1. Introduction
LUMENTIS (THAILAND) Co., Ltd. ("Lumentis", "we", "our", or "us") respects your privacy and is committed to protecting your personal data.
This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at lumentisth.com or interact with our creative technology services, tools, and digital experiences.
2. Information We Collect
We collect information in two main ways: information you voluntarily provide directly to us, and technical data collected automatically when you browse our website.
- Information provided directly: When you contact us via email, inquiry forms, or project discussions, we may collect your name, corporate email address, telephone number, organization name, job role, and project requirements.
- Automatically collected technical data: When you visit our website, our servers and analytical systems may automatically record your IP address, browser type, device information, operating system, pages visited, session duration, and referral source via cookies.
3. How We Use Your Information
We use the collected information for legitimate and transparent business purposes, including:
- Responding promptly to project inquiries, proposals, and consultation requests.
- Delivering, maintaining, and improving our digital experiences and creative technology services.
- Analyzing website usage patterns and optimizing user interface performance.
- Sending periodic updates, case studies, and insights if you have subscribed or opted in.
- Complying with statutory obligations and protecting our legal rights under applicable Thai law.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.
Once data is no longer required, it is permanently deleted or irreversibly anonymized in accordance with our data retention schedule.
7. Your Rights
Under applicable data protection legislation, you have rights concerning your personal information, including:
- Right to access and request a copy of your personal data.
- Right to rectify inaccurate or incomplete records.
- Right to request erasure ("right to be forgotten") where retention is no longer justified.
- Right to restrict or object to certain processing activities.
- Right to withdraw consent at any time without affecting past lawful processing.
8. Thailand PDPA Compliance
LUMENTIS (THAILAND) Co., Ltd. strictly adheres to Thailand's Personal Data Protection Act B.E. 2562 (2019) (PDPA).
We maintain comprehensive technical and organizational measures to safeguard your personal data against unauthorized access, loss, or misuse.
9. International Data Transfers
Given our modern cloud infrastructure and global technology partnerships, personal data may be processed on secure servers located outside Thailand with equivalent security standards and contractual protections.
10. Changes to This Policy
We may periodically revise this Privacy Policy. Any updates will be published on this page with an updated "Last updated" date. We recommend checking back regularly.
11. Contact Us
If you have any questions or wish to exercise your data rights, please contact our team:
LUMENTIS (THAILAND) Co., Ltd.
LUMENTIS (THAILAND) Co., Ltd.
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